Frequently Asked Questions
Frequently Asked Questions
Q. Who is eligible for care at St. Clare Health Mission?
A. Those meeting the following eligibility requirements are eligible for medical care and medication assistance at St. Clare Health Mission;
Individuals may have no insurance of any kind and may not be eligible for any public or private insurance
Those eligible must fall at or below 150% of federal poverty guidelines - income documentation requested.
Individuals must reside in the following counties: La Crosse, Monroe, Houston, Vernon or Trempealeau.
Q. What are the hours of operation and how can patients make an appointment to be seen?
A. Patients may register to be seen on a walk in basis on Tuesday and Thursday evenings from 5:00p.m. until 8:00p.m. Appointments are not necessary. Volunteers stay until the last registered patient has received care.
A. Wednesday Clinic is a physician referral clinic. Appointments are reserve for people needing care and education regarding chronic health conditions, appointments will be scheduled at the time of the referral.
Q. Does St. Clare Health Mission provide Dental care?
A. St. Clare Health Mission is not a provider of routine or restorative dental services. Through a grant from the La Crosse Community Foundation, the St. Clare Health Mission does refer and cover costs for emergency extractions. All patients must be seen and referred by physicians at the St. Clare Health Mission. Dental access is a growing problem in our community - St. Clare Health Mission representatives are working with the La Crosse Area Dental Coalition on local and state solutions to this serious health problem.
Q. What if a patient needs care beyond what St. Clare Health Mission offers?
A. St. Clare Health Mission physicians, under the direction of the director of St. Clare have a referral process in place which allows needed medical treatment not available at St. Clare Health Mission to be preformed at local medical centers.
Q. Does St. Clare Health Mission provide assistance with medications?
A. Medications written at St. Clare Health Mission can be filled for free at our on site pharmacy. Patients will be assisted in completing applications for free medicine from pharmaceutical companies. St. Clare Health Mission does not fill prescriptions written outside the clinic.
Q. Does St. Clare Health Mission prescribe or provide any narcotics?
A. St. Clare Health Mission is a narcotic free zone and DOES NOT prescribe or fill any narcotic or controlled substances.
Q. Do patients need to provide any income documentation?
A. Various types income documentation is required by pharmaceutical companies. To receive assistance with medications we request that patients bring their last two pay stubs and a copy of their most recent tax return. If there is no employment income or taxes are not filed, other income documentations are accepted including; Social security income, unemployment, food share benefit etc. If there has been a filing disability or medical assistance proof of application or denial is accepted.